The Wrong Bus

Hopped onto the wrong bus, got to see Minneapolis from new angles: a wabi-sabi journey.

Using Social Media to Resolve an Issue with United Airlines

We’re off to New Zealand in December. There are no nonstop flights from hometown Minneapolis (MSP) to New Zealand, but I found one-stop itineraries through Los Angeles (LAX), San Francisco, and Houston. These are good cities to connect through in the winter: they don’t get shut down by snow. Everything was fine until United changed… Continue reading Using Social Media to Resolve an Issue with United Airlines

The Consequences of Being Too Paperless

A few years ago we decided we would eliminate as much paper as possible. Eliminating paper has been a satisfying but imperfect journey. Our records are available to us when we travel, we no longer have a filing cabinet. 100% of our tax records, including receipts, are electronic and meet Internal Revenue Service standards. However, along the… Continue reading The Consequences of Being Too Paperless

Destination Medicine

The Plummer Library at the Mayo Clinic. This is not a museum: staff and students study here. A couple days ago I took the light rail to the Minneapolis/St. Paul Airport. I walked past destination boards, trying to avert my eyes from the Tokyo/Haneda departure. My destination, Rochester Minnesota, was not on those airport boards.… Continue reading Destination Medicine

The Time I Was Denied Entry to China and How I Got In

I’m in Shanghai’s Pudong Airport about to board a Korean Airlines flight to Seoul. It’s not my choice to go to South Korea today. I would rather go to Japan. I actually have a ticket to Japan (Fukuoka), leaving at about the same time as my Seoul flight. But if I try to board the… Continue reading The Time I Was Denied Entry to China and How I Got In

An Indoor 9-Mile Urban Hike

   A fierce rainstorm had hit California. People had died, a reservoir was bursting at the seams, evacuations had been ordered in several counties. The storm weakened as it crossed the Rockies on its way to Minneapolis and points east. On Monday, Presidents’ Day, the storm finally hit Minneapolis, dropping 0.6 inches of rain. This… Continue reading An Indoor 9-Mile Urban Hike

Small Experiences on a Big Journey

  We stood behind a crowd at Edinburgh Castle waiting for the one-o’clock cannon to fire. Many eyes were fixed on cell phones to catch the moment to share on Facebook. Bodies in Edinburgh, minds in other places. Meanwhile, my nephews were determined to climb up rocks where climbing was not allowed. Last month’s trip… Continue reading Small Experiences on a Big Journey

Lost Stories

My mother-in-law has acquired a photo mat with 17 cutouts. 17 just happens to be the right number for her to be surrounded by baby photos of her children, her children’s partners, her grandchildren, and her great-grandchild. 16 babies, one matriarch. My partner’s photo is a vertical-format portrait, which means he’s deprived of his cranium… Continue reading Lost Stories