Using Social Media to Resolve an Issue with United Airlines

We’re off to New Zealand in December. There are no nonstop flights from hometown Minneapolis (MSP) to New Zealand, but I found one-stop itineraries through Los Angeles (LAX), San Francisco, and Houston. These are good cities to connect through in the winter: they don’t get shut down by snow. Everything was fine until United changed…… Continue reading Using Social Media to Resolve an Issue with United Airlines

Poms Don’t Tub

Cab service improved in Minneapolis in the 1990’s. Cabs started to be well-maintained, drivers were clean and respectful, Minnesota Public Radio, rather than loud rock, was playing quietly. The driver may have worked as a physician or a teacher or an engineer in Somalia, but now he was working his way back up. In the…… Continue reading Poms Don’t Tub

How I Tunneled through the Great Firewall of China

For political and commercial reasons, China blocks Internet sites. Services I use daily, like Google, Blogger, Twitter, and the New York Times, simply do not exist on China’s Internet, thanks to the Great Firewall of China. Before my trip to Shanghai in April 2017 I made sure I would have access to all the Internet…… Continue reading How I Tunneled through the Great Firewall of China